Privacy & Cookies Policy
Last updated: March 2026
www.flexa.fit ('Website') is provided by Meglio Ltd ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy & Cookie Policy ('Policy') to explain our approach to personal information. This Policy forms part of our Terms & Conditions, which govern the use of this Website.
We intend only to process personal information fairly and transparently as required by data protection law, including the UK General Data Protection Regulation (UK GDPR). Before obtaining information from you (including through use of cookies), we will alert you to this Policy, explain how we intend to process that information, and confirm that we'll only process it as permitted by law.
You may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it's unlikely we'll possess or process any information relating to you.
1. Identity and Contact Details
- Company name: Meglio Ltd
- Registered number: 09971786
- Registered office: Unit 1, Riverside Barns, Remenham Church Lane, Henley-on-Thames, Oxford, RG9 3DB
- Privacy contact: privacy@mymeglio.com
- Our Data Protection Officer (DPO), Mr Maksim Minkov, can be contacted regarding any matter relating to data protection at privacy@mymeglio.com
2. When We're Allowed to Collect Information From You
We will only collect personal information relating to you if one of the following conditions has been satisfied:
- You have clearly told us you are content for us to collect that information for the purposes we have specified
- The processing is necessary for the performance of a contract we have with you
- The processing is necessary so that we can comply with the law
- The processing is necessary to protect someone's life
- The processing is necessary for the performance of a task that is in the public interest
- The processing is necessary for our or another's legitimate interests — in which case, we'll balance those interests against your own
3. How to Consent
If we need your consent to collect and use certain information, we'll provide you with the opportunity to confirm this at the point of collection. You may withdraw your consent at any time by contacting us, and we will stop processing your information in the specified manner, or delete your data if there is no continuing reason to retain it.
If you do not consent to a particular use of your information, we'll endeavour to ensure the Website and our services continue to operate without requiring that information.
4. Information We Expect to Collect From You
We envisage collecting the following types of information:
| Information Type | Purpose | Justification |
|---|---|---|
| Name | To effectively communicate with customers | Necessary for the performance of a contract |
| Email address | To effectively communicate with customers | Necessary for the performance of a contract |
We may collect personal information from you in the following ways:
- When you place an order or register an account, including contact details and payment information
- When you contact us with an enquiry or respond to a communication from us
- Automatically as you interact with the Website, including technical data such as your IP address, browser type, time zone, and device information (collected via cookies and similar technologies)
- From publicly available sources such as the electoral register
- From third parties where you have consented to that information being passed to us
If you refuse to provide information that is necessary for a service we provide, we may need to stop providing that service.
5. Using Your Personal Information
We shall only use your personal information for specified purposes and will not keep it longer than necessary. Examples of how we use your information include:
- To identify you when you contact us
- To administer your account and any products or services provided to you
- To contact you about improvements to our services where necessary or where you have agreed
- To carry out marketing analysis and customer profiling where you have consented or where it is exempt as market research
- To help prevent and detect fraud or loss
- To contact you by electronic means about similar products and services to those you have already purchased, where you have been given the opportunity to opt out and have not done so
- To contact you about products and services from us or selected partners where you have expressly consented
We will not disclose your personal information to any third party except in accordance with this Policy. Third parties who process data on our behalf are bound by contract to respect the security of your data and process it only for the purposes we specify.
We may share your information in the following circumstances:
- If Meglio Ltd or substantially all of its assets are acquired by a third party
- If we are legitimately required to do so for legal or regulatory purposes
- With companies and individuals we engage to perform functions on our behalf (e.g. order fulfilment, delivery, email communications, data analysis, customer service)
6. Protecting Your Information
We have strict security measures in place to protect personal information. We use Secure Sockets Layer (SSL) software to encrypt information you submit, and maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your data. We may occasionally request proof of identity before disclosing personal information to you.
Please note that communications over the internet, such as emails, are not secure unless encrypted. We cannot accept responsibility for unauthorised access or loss of personal information that is beyond our control.
7. Cookies and Other Tracking Technology
When we provide services, we want to make them easy, useful, and reliable. This sometimes involves placing small amounts of information on your device in the form of cookies, which are sent back to us at a later time. We may also use related technologies such as web beacons and pixel tags to measure the effectiveness of our website and advertising.
Some cookies are essential to services you have requested from us. Others are used to improve your experience, for example by:
- Allowing you to navigate between pages efficiently
- Remembering information so you don't need to re-enter it during a single visit
- Recognising your login so you don't need to re-enter your credentials on every page
- Helping us understand how many people are using the Website so we can improve it
To learn more about cookies, visit www.youronlinechoices.eu or www.google.com/cookies.
Cookie Table
[Cookie table to be populated using cookie scanner prior to launch]
Cookie Categories
| Category | Name | Description |
|---|---|---|
| Category 1 | Strictly Necessary | Essential to enable you to move around the website and use its features. Cannot be disabled. |
| Category 2 | Performance | Collect information about how visitors use the website, such as which pages are visited most often, used only to improve how the website works. |
| Category 3 | Functionality | Allow the website to remember choices you make (such as your region or language) and provide enhanced, personalised features. |
| Category 4 | Targeting & Advertising | Used to deliver adverts relevant to your interests, limit ad frequency, and measure the effectiveness of advertising campaigns. |
8. Your Legal Rights
Under UK data protection law, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request that any inaccurate or incomplete information be corrected
- Erasure — ask us to delete your personal information where there is no good reason for us to continue processing it
- Object — object to processing based on legitimate interests or for direct marketing purposes
- Restriction — ask us to suspend processing of your information in certain circumstances
- Portability — request that your personal information be transferred to you or a third party in a structured, machine-readable format
- Withdraw consent — where we are relying on consent to process your information, you may withdraw that consent at any time
You will not be charged a fee to exercise any of these rights, unless your request is clearly unfounded, repetitive, or excessive. We aim to respond to all legitimate requests within one month.
To exercise any of these rights, please contact our DPO at privacy@mymeglio.com.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk.
9. Further Information
We may update this Policy from time to time, for example if we change the cookies we use. Any changes will be published on this page. You are responsible for checking this Policy periodically to ensure you are aware of any updates.
For a copy of this Policy, or for any questions or comments, please contact our DPO at privacy@mymeglio.com. This Policy applies to personal information held about individuals only; it does not apply to information held about companies or other organisations.